Terms of Service for Decide

Last Updated: 17/07/2025

Welcome to Decide (“Service”), a product developed and operated by Decide AI, Inc. (“Decide”, “we”, “us”, or “our”). By accessing or using Decide, you agree to these Terms of Service (“Terms”). These Terms govern your use of our platform and related services.

Please read them carefully.

1. Description of Services

Decide is an AI-powered data analysis platform that allows users to query structured or unstructured data, visualize insights, clean datasets, and export results in formats such as Excel, CSV, or PDF. The Service uses large language models (LLMs) and a secure code execution environment to process queries based on your input.

You may connect files, public links, or data sources to extract insights and generate outputs directly from natural language instructions.

2. License

Subject to your compliance with these Terms, Decide grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or internal business purposes.

If you have an active paid plan that permits commercial use, you may use the Service in connection with professional or commercial workflows. However:

  • You may not resell or redistribute the Service or its outputs unless explicitly authorized in writing.
  • You may not modify, reverse-engineer, or copy any part of the platform.
  • You may not build derivative services based on Decide without prior written consent.

3. Eligibility and User Conduct

You may not use the Service for any illegal, harmful, or unauthorized purposes.

You agree not to overload, probe, or disrupt our infrastructure or attempt to bypass any usage limits, rate caps, or technical safeguards.

You may not use bots, scrapers, or automation to access or interact with Decide unless such usage is explicitly permitted under an API plan.

We reserve the right to suspend or terminate accounts that abuse system resources, misuse AI outputs, or violate these Terms.

4. Data Handling and Privacy

Data you delete from the web portal is removed immediately. We do not retain backups or leave any trace once deletion is confirmed.

All processing occurs within a secure sandboxed environment with no outbound internet access during execution, minimizing risk of data exposure or leakage.

You are solely responsible for ensuring that any data you upload, connect, or process through the Service is lawful and within your rights to use.

By using Decide, you agree to our Privacy Policy and consent to the use of your data solely for providing, improving, or supporting the Service.

You retain full rights to any inputs you provide. Decide AI, Inc. grants you usage rights to any outputs generated from those inputs.

5. Intellectual Property

All content, software, and technology underlying the Service are the property of Decide AI, Inc. or its licensors and are protected under applicable copyright, trademark, patent, and trade secret laws.

You may not copy, reproduce, modify, or distribute any portion of the Service without express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Decide AI, Inc., its officers, directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, resulting from your use of the Service.

You acknowledge that the AI models used in the Service may occasionally generate inaccurate, biased, or offensive outputs. We do not guarantee the correctness of any output, nor are we responsible for decisions you make based on the information provided.

The Service may perform automated tasks, including making API calls or triggering processes that may incur costs. You are solely responsible for managing and monitoring any charges or billing that may result from your integration with third-party services.

7. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or engage in conduct that we determine is harmful to the platform or other users.

8. Changes to These Terms

We may update or revise these Terms from time to time. If changes are material, we will notify you via email, in-app notification, or by updating the “Last Updated” date above.

Your continued use of the Service after any changes take effect constitutes your acceptance of the updated Terms.

9. Contact Information

For questions or concerns about these Terms, please contact us:

📧 [email protected]

10. Acceptance

By using Decide, you confirm that you have read, understood, and agreed to be bound by these Terms of Service.